🎉 Offer extended! Get 20% OFF on all Lingpad yearly plans—valid until Dec 12, 2024. Use code BFCM2024! 🚀

hot off the press

5 hacks for Zendesk translation
E-commerce Localization

5 Easy Zendesk Translation Hacks for eCommerce Customer Success 

In today’s time, offering customer support in your customer’s language is no longer an option – it’s a necessity. A survey report published by CSA Research found that 76% of users prefer information in their own language.

Is Google Translate Enough for your Multilingual Customer Service
AI-Powered vs. Human

Is Google Translate Enough for your Multilingual Customer Service?

Looking for effective multilingual customer support? This comprehensive guide covers why brands shouldn’t rely on Google Translate for their multilingual customer service efforts, as well as offers alternate methods to provide accurate and satisfactory customer service across languages.

Product Revamp Lingpad 2.0
Product Updates

Design Revamp: Hello 2023 and Lingpad version 2.0!

Lingpad BTS Series: Join us as we take a peek behind the scenes to learn about the latest version – Lingpad 2.0​🎉​
First-hand account from our UI/UX Designer, UI Developer & Angular Developer on revamping a B2B SaaS product.