5 Easy Zendesk Translation Hacks for eCommerce Customer SuccessÂ
In today’s time, offering customer support in your customer’s language is no longer an option – it’s a necessity. A survey report published by CSA Research found that 76% of users prefer information in their own language.
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Is Google Translate Enough for your Multilingual Customer Service?
Looking for effective multilingual customer support? This comprehensive guide covers why brands shouldn’t rely on Google Translate for their multilingual customer service efforts, as well as offers alternate methods to provide accurate and satisfactory customer service across languages.
Design Revamp: Hello 2023 and Lingpad version 2.0!
Lingpad BTS Series: Join us as we take a peek behind the scenes to learn about the latest version – Lingpad 2.0​🎉​
First-hand account from our UI/UX Designer, UI Developer & Angular Developer on revamping a B2B SaaS product.
How Localization Impacts International Revenue Growth
When a company localizes its products and services, it increases its chances of success and revenue growth. This is because localization helps to improve communication, create trust and meet the needs of target markets. Read on to know more!