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Digital businesses need to provide excellent customer support across languages. With 29% losing clients due to lack of multilingual support, it’s crucial to choose the right solution. This article explores the best Zendesk translation apps to multilingualize your customer service and enhance the customer experience.
In today’s time, offering customer support in your customer’s language is no longer an option – it’s a necessity. A survey report published by CSA Research found that 76% of users prefer information in their own language.
Looking for effective multilingual customer support? This comprehensive guide covers why brands shouldn’t rely on Google Translate for their multilingual customer service efforts, as well as offers alternate methods to provide accurate and satisfactory customer service across languages.
When a company localizes its products and services, it increases its chances of success and revenue growth. This is because localization helps to improve communication, create trust and meet the needs of target markets. Read on to know more!
When it comes to being an exceptional brand in a competitive market, you know the big picture goals. But what are the intricate nuances that solidify your success? Read on!
70% of users feel more loyal to the companies that provide customer support in their native language. Also, 67% of customers are ready to switch brands due to poor customer service. Let’s look at 4 global companies who are doing it right.
Companies that offer multilingual customer service are more likely to retain their customers. In this blog, we explore the multiple benefits, best practices and tools that can help you offer excellent customer support — in every language and region — efficiently.
A knowledge base is a sure-shot way of helping customers. Enhance their customer journey by localizing your help-center articles. Read on to know how multilingual knowledge base can boost your business!
A complete guide to setting up multilingual customer support on your eCommerce website and cater to customers who speak different languages. Read on!
Read on to learn how the top 5 Unbabel alternatives can help you bridge the gap between customer service excellence and customer experience!
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