Season 2 of 'Real Voices' Now Live
Can AI and Human Collaboration Redefine Customer Communication? In Conversation with Mervi from Klaus
Dive into the AI dilemma with Mervi Sepp Rei(PhD) from Klaus on “Real Voices – Customer Service Season 2.” Discover the evolution of AI in customer communication, Mervi’s fascinating journey, and Klaus’ innovative approach to multilingual messaging. Uncover the delicate dance between machines and decisions in this insightful podcast episode.
Mervi Sepp Rei (PhD), Head of ML & Data, Klaus
Hot Off The Press
Why Loris.ai Is The Future of Customer Service? A Podcast With Eugene Mandel
Discover how Loris.ai shapes the future of customer service with Eugene Mandel. Uncover AI’s role in quality, training, and CX transformation in this groundbreaking podcast.
Eugene Mandel, Head of AI, Loris
Data Empowerment: Revolutionizing Customer Service with Kaizo | A Podcast with Dominik Blattner
Kaizo – where data meets simplicity! Experience a data-driven revolution in customer service, gamified success, and tailored solutions. Kaizo empowers teams, fosters unity, and adapts to your unique business needs. Tune in to the podcast and unleash the potential of data now
Dominik Blattner, Founder, Kaizo
Value-driven CX: Foundation, Insights & How-to with Gregorio Uglioni
Gregorio Uglioni, host of popular podcast CX Goalkeeper joins Amit for a tête-à-tête on how brands can and should boost customer experiences.